Indoshop.sg
โโจ KOPI LUWAK WHITE KOFFIE ORIGINAL 10x20g โจโ ๐ฟ Smooth White Coffee | Low Acid Coffee | Indonesian Favorite ๐ฟ
โโจ KOPI LUWAK WHITE KOFFIE ORIGINAL 10x20g โจโ ๐ฟ Smooth White Coffee | Low Acid Coffee | Indonesian Favorite ๐ฟ
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๐ Return & Refund Policy
โข Please check your order upon receipt.
โข Returns or refunds are accepted for wrong, missing, or damaged items during delivery.
โข Kindly contact us within 48 hours of receiving your order with photos of the product and packaging.
โข Opened or consumed food products are not eligible for return or refund due to food safety regulations.
โข Customer satisfaction is our priority, and we will do our best to resolve any issues promptly.
Shipping & Returns
Shipping & Returns
If youโre looking to return or exchange your order for whatever reason, we're here to help! We offerย free returnsย or exchangesย withinย 3ย daysย of receiving your order. You can return your product forย store credit,ย aย different product, or aย refundย to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Share the unboxing video of the product
- Accessย to our portal
- Choose the products you wish to return or exchange from your order
- Print the prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
Additional Information:
- We need minimum 5ย working days to process your refund, replacement product, or store credit
- You (The customer) need to bear shipping fees to return the product
- You (The customer) need to bear the lost or damaged returns
- Kindly contact us atย +65 8493 9927 or email us at andrea@indoshop.sg when you have further enquiry
